Find out how to ship affirmation emails after submitting the WordPress kind

Do you want to send confirmation emails after a user submits a form on your website?

Confirmation emails can be a great way to let users know that you’ve received their message and that you’ll be in touch soon.

In this tutorial, we are going to show you how to send confirmation emails to your users after submitting a WordPress form (step by step).

Why set up automated confirmation emails in WordPress?

Confirmation emails are sent when a user fills out a contact or other form on your WordPress site.

Sending an automated confirmation email is a nice touch. It also tells your users that you received their information. This also allows your users to review their entries to see if any mistakes have been made.

There are many great reasons to set up WordPress form confirmation emails:

  • Allows you to open a line of communication with your subscribers
  • Can provide valuable follow-up information such as links and tutorials
  • Let’s confirm that the email is a real email
  • Can confirm the subscription to an email newsletter and start an autoresponder sequence
  • When you’re selling something, you have the option to upsell or cross-sell
  • It’s great for your email deliverability

The best part is that setting up a WordPress form to send emails is easy.

Set up confirmation emails after submitting the WordPress form

In this tutorial, we will use the WPForms plugin to send a WordPress confirmation email. It’s the best contact form plugin for WordPress that is used by over 4 million websites.

If you’re on a budget, you can use the free version, WPForms Lite, which allows you to set up email confirmations.

However, the Pro version gives you access to even more features such as conditional logic forms, additional templates, order forms, integration with email marketing tools and much more.

The first thing you need to do is install and activate the WPForms plugin. For more information on installing a plugin, see our step-by-step guide on installing a WordPress plugin.

Once you’ve installed and activated the Form Builder plugin, there will be a new WPForms tab on the left side of your WordPress dashboard.

Installation menu of the WPForms plugin

If you don’t already have a form on your website, you’ll need to create one. We have a detailed tutorial on creating a WordPress contact form that you can use as a guide to get started.

Next, it’s time to set up a WordPress confirmation email. This email is sent automatically and informs your users that their form submission has been successfully received.

To do this, go to WPForms »Settings» Notifications.

You will find that email notifications are already turned on.

If you don’t want to enable notifications, you can turn this option off.

Leave notifications on

If you want to send an automatic confirmation email, you must leave this setting enabled.

Next, we’ll choose who to send our emails to by customizing the form fields.

The default setting uses the {admin_email} administrator email smart tag. This is the email you used to set up your WordPress blog. This will send all form submissions straight to your inbox.

To ensure that form responses are also sent to your users, you need to add a new email address to the email field. This is similar to how Blind Carbon Copy (BCC) works in standard email.

Simply click on the “Show Smart Tags” option to the right of the “Send to email address” field.

Send to email address field

You need to select “Email” from the drop-down menu.

This will highlight the email address of your user that they will enter into your WordPress form. The plugin uses this email address to send the confirmation email.

Note that you need a comma between the two smart tags.

Send to user and administrator email address

Next, it’s time to change the subject line of your email.

The default subject line for emails is “New Entry”. You want to change this to something that makes sense to your user.

Standard subject line for emails

For example, if you have a simple contact form, you can put the subject line in “Thanks for getting in touch!” To change. Or, if it’s an order confirmation email, “Thank you for your order!”

To change this, delete the existing text in the field under “Subject by email” and add your new subject line.

Change the subject line of the email

You can now change the email address.

It makes sense to use your company or website name here.

Simply change the text in the “From Name” field.

Change the name of the email

Next you have the “From Email” field.

You can leave this as is and the email will be the same as your administrator email.

Administrator by email

After that, you’ll want to change the Reply To field so that your users can reply to your automated email.

If you leave this field blank, the email will be the standard administrator email.

Reply to email

It is not necessary to change it, but there are situations when you want the reply email to be different from your default email address.

For example, if you have a photo website and you have a form for new customers to request a quote, you may want those emails to be sent to a different email address.

The final step is to customize your email message.

In the “Message” field, you can write the e-mail that will be sent to everyone who submits the form. You can also change the look and feel of your plain text emails by adding HTML.

Custom email message

You can also include the {all_fields} smart tag that will be used to add the information submitted by the user to the email.

Custom email message with all fields

Congratulations, you’ve successfully installed and set up WPForms, added a form to your site, and set up an automatic email confirmation message.

Troubleshooting WordPress is not sending an email problem

A big problem that many WordPress users have is that your website is no longer sending WordPress emails.

WordPress uses PHP to send emails that can be mistakenly marked as spam. If this happens to your email, it will never reach your user’s inbox or land in the spam folder.

This is why we recommend everyone to use SMTP to send email in WordPress. An SMTP plugin adds another level of verification and sends emails through an official mail server.

We recommend using WP Mail SMTP. It integrates perfectly with WPForms and is the best SMTP WordPress plugin.

We hoped this article helped you learn how to send confirmation emails after submitting a WordPress form. You might also want to check out our guide on creating a multi-recipient contact form and our expert pick on 24 must-have WordPress plugins for corporate websites.

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